![]() You can also use Relay UK if you cannot hear or speak on the phone: dial 18001 then 03. If you cannot use speech recognition software, find out how to get help from HMRC if you need extra support. ‘question about claiming Child Benefit’.Broadband customers not in an Infinity enabled area will also be able to get a free YouView box when they subscribe to TV Essential, starting at £4 per month (5). Try to answer with short phrases and words, for example: BT offers ‘free’ £299 YouView box SeptemBT will offer a free YouView set top box with no TV subscription to all new BT Infinity customers. This helpline uses speech recognition software, so you will be asked why you are calling HMRC. Have your National Insurance number with you when you call. HMRC can only discuss your claim with you or someone you have authorised as your representative.Ī partner or someone else can get general advice but they must be authorised to discuss a claim. If you do not already have a personal tax account, you can set one up. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. This helpline may ask you some security questions. any change of circumstances for you or your child which may affect your claimĬall HMRC for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint.the High Income Child Benefit Tax Charge.Ask HMRC onlineĪsk HMRC’s digital assistant to find information about: ![]() ![]() If HMRC needs to contact you about anything confidential they’ll reply by phone or post. You can also find out how to report changes that affect your Child Benefit, to tell the Child Benefit Office about any changes to your family life.Ĭheck when you can expect a reply from HMRCįind out when you can expect to receive a reply from HMRC to a query or request you’ve made. Send a general enquiry about your Child Benefit. ![]()
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